The client experience
A real look at how a project runs.
From the intake form to the final walkthrough. Seven steps, every milestone tied to a fixed price and a real deliverable inside the client portal.
Why it works this way
Most residential design and build projects fail the client in the same places. The scope is vague. The renderings do not match what gets built. Selections get made over text. The change orders are written after the work is done. The owner chases updates instead of receiving them.
We wrote a client portal around the parts that usually break. Every step below is a real surface inside that portal. You will see it the same way we do, from the first intake form to the last warranty item.
Seven steps, start to finish
- 01
Step 01
Intake form.
You fill out a short web form. Project type, address, rough budget, rough timeline, and two or three reference photos. Takes about seven minutes. We reply within one business day with a time to meet.
- 02
Step 02
First design meeting.
Thirty minutes, in person or video. We walk through the site or the floor plan together, ask the questions a drafter needs answered, and send you a written scope and fixed fee within two business days.
- 03
Step 03
Schematic design and renderings.
We draft schematic floor plans and elevations, then render the exterior and key interior spaces in photoreal 3D. You see the house from the street and inside the kitchen before a permit is pulled.
- 04
Step 04
Selections and approvals.
Inside the portal you review and approve finishes, fixtures, and line items. Every selection ties back to a drawing and a line on the proposal. Approve, comment, or request an alternate. The portal tracks every version.
- 05
Step 05
Construction drawings and permit.
Once schematic is locked, we produce the construction set: floor plans, elevations, sections, details, and schedules. Partner structural, civil, and energy stamps are coordinated. We hand the set to the permit office.
- 06
Step 06
Build phase with weekly photo updates.
When the build begins, the portal becomes the job site in your pocket. Weekly photo updates, milestone billing, change orders with real scope language, and a daily log from the crew. You do not chase for updates.
- 07
Step 07
Final walkthrough.
Before the last invoice, we walk the finished house or addition together. Punch list is logged inside the portal, each item tracked to closed. Warranty information and as-built drawings stay in the portal after close.
See it for your project.
Book a 30-minute consult. We will walk you through the portal on a real project so you can decide whether this is how you want your next house run.
Book a consult